Top of main content

Card instalment plan FAQ

What is a card instalment plan?

A card instalment plan lets you convert your credit card-i purchases at participating merchants into equal instalments that you will repay over a set period of time.

How are the instalments calculated?

Each instalment is calculated by dividing the purchase amount by the instalment period evenly. If there is a remainder, the remaining sum is added onto the last instalment. You will have to pay the full amount of each instalment on or before the payment due date as stated in your card statement.

What are the instalment tenures available for instalments?

Here are the details of available tenures and minimum purchase amounts:

Instalment period
Minimum purchase amount (single transaction)
3 months*
RM300
6 months
RM500
9 months*
RM500
12 months
RM1,000
18 months
RM1,500
24 months
RM2,000
36 months
RM2,000

Here are the details of available tenures and minimum purchase amounts:

Instalment period
3 months*
Minimum purchase amount (single transaction)
RM300
Instalment period
6 months
Minimum purchase amount (single transaction)
RM500
Instalment period
9 months*
Minimum purchase amount (single transaction)
RM500
Instalment period
12 months
Minimum purchase amount (single transaction)
RM1,000
Instalment period
18 months
Minimum purchase amount (single transaction)
RM1,500
Instalment period
24 months
Minimum purchase amount (single transaction)
RM2,000
Instalment period
36 months
Minimum purchase amount (single transaction)
RM2,000

*available for VISA credit card-i only

How do I apply for a card instalment plan?

Card instalment plans are available at selected in-store and online merchants. Here is the full list of participating merchants.

Am I eligible for a card instalment plan?

As long as your card account-i is not in default, over its limit, or in breach of our Universal Terms & Conditions and Cardholder Agreement, you and your supplementary cardholders (if you have any) are eligible for a card instalment plan.

I have just activated my credit card-i. Can I start a card instalment plan?

Your card needs to be activated at least 48 hours before you can start any card instalment plan.

Can I change my instalment tenure?

No. Once your transaction is approved at POS or checkout page, none of the options (such as tenure, price and amount) can be amended.

How will I know if my purchase has been successfully converted into a card instalment plan?

You will see your instalment plan on your next credit card-i statement together with the monthly repayment amount. Please note that the instalment plan may take up to 5 working days to set up, so if you start it just a couple of days before your credit card-i statement date, you won't see it until the following statement.

Can I earn Cash Back for my card instalment plan?

No. Purchases you make on a card instalment plan are not eligible for Cash Back.

Is there any early settlement fee if I repay my entire balance before the card instalment plan is finished?

No, there is no early settlement fee. You can repay your entire balance as early as you like, but it may take up to 5 working days to process.

I have returned the products and the merchant has performed the cancellation and refund. Will my card instalment plan be automatically cancelled?

For any refunds or early settlement, you need to let us know so we can off-set the amount against the plan to close it off. If you do not inform us about the refund, the monthly instalment plan will continue to be billed.

Can I make partial settlement of my card instalment plan?

No, partial settlements are not allowed.

What will happen to my card instalment plan if my credit card-i is cancelled by myself or by the bank?

If your credit card-i is cancelled, all your outstanding balances including any instalments that are yet to be billed will become immediately due and payable in full.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.