Top of main content

Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:

Affected Services
Maintenance Date & Estimated interruption period (Malaysia local time)

DuitNow Pay-to-Proxy

DuitNow Pay-to-Account

DuitNow QR

26 Jun 2021 (02:00am - 06:00am)
Digital Account Opening
27 Jun 2021 (00:00am - 20:00pm)
ATM/ CDM service not available
27 Jun 2021 (02:00am - 06:00am)
Debit Card-i Transactions
27 Jun 2021 (02:00am - 06:00am)
Local and Foreign Transfer between HSBC Accounts
27 Jun 2021 (00:00am - 07:00am)

Scheduled maintenance:

Affected Services

DuitNow Pay-to-Proxy

DuitNow Pay-to-Account

DuitNow QR

Maintenance Date & Estimated interruption period (Malaysia local time)
26 Jun 2021 (02:00am - 06:00am)
Affected Services
Digital Account Opening
Maintenance Date & Estimated interruption period (Malaysia local time)
27 Jun 2021 (00:00am - 20:00pm)
Affected Services
ATM/ CDM service not available
Maintenance Date & Estimated interruption period (Malaysia local time)
27 Jun 2021 (02:00am - 06:00am)
Affected Services
Debit Card-i Transactions
Maintenance Date & Estimated interruption period (Malaysia local time)
27 Jun 2021 (02:00am - 06:00am)
Affected Services
Local and Foreign Transfer between HSBC Accounts
Maintenance Date & Estimated interruption period (Malaysia local time)
27 Jun 2021 (00:00am - 07:00am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.