Top of main content

Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:

Affected Services
Maintenance Date & Estimated interruption period (Malaysia local time)
Local and Foreign Transfer between HSBC Accounts
16 May 2021 (00:00am - 06:00am)
JomPAY
21 May 2021 (02:00am - 03:00am)

Online Banking

Mobile Banking

Digital Account Opening

FPX

23 May 2021 (02:00am - 05:30am)
ATM service not available
23 May 2121 (02:00am - 03:00am)
Debit Card-i Transactions - MyDebit
23 May 2021 (02:00am - 03:00am)
Debit Card-i Transactions - Visa
24 May 2021 (00:00am - 02:00am)

Scheduled maintenance:

Affected Services
Local and Foreign Transfer between HSBC Accounts
Maintenance Date & Estimated interruption period (Malaysia local time)
16 May 2021 (00:00am - 06:00am)
Affected Services
JomPAY
Maintenance Date & Estimated interruption period (Malaysia local time)
21 May 2021 (02:00am - 03:00am)
Affected Services

Online Banking

Mobile Banking

Digital Account Opening

FPX

Maintenance Date & Estimated interruption period (Malaysia local time)
23 May 2021 (02:00am - 05:30am)
Affected Services
ATM service not available
Maintenance Date & Estimated interruption period (Malaysia local time)
23 May 2121 (02:00am - 03:00am)
Affected Services
Debit Card-i Transactions - MyDebit
Maintenance Date & Estimated interruption period (Malaysia local time)
23 May 2021 (02:00am - 03:00am)
Affected Services
Debit Card-i Transactions - Visa
Maintenance Date & Estimated interruption period (Malaysia local time)
24 May 2021 (00:00am - 02:00am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.