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Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:
Affected Services Maintenance Date & Estimated interruption period (Malaysia local time)

Credit Card Block/Unblock

 

Travel Notice

16 Jun 2024 (02:00am - 04:00am)

Local and Foreign Transfer between HSBC Accounts

 

Telegraphic Transfer

16 Jun 2024 (12:00am - 03:00am)

 

30 Jun 2024 (12:00am - 03:00am)

JomPAY 19 Jun 2024 (02:00am - 02:15am)
Debit Card-i Transaction

21 Jun 2024 - 22 Jun 2024 (11.50pm - 06:00am)

 

23 Jun 2024 (01:00am - 06:00am)

 

4 Jul 2024 (12:15am - 03:00am)

 

18 Jul 2024 (12:15am - 03:00am)

ATM/ CRM service not available

22 Jun 2024 (12:00am - 06:00am)

 

29 Jun 2024 (12:15am - 03:00am)

 

04 Jul 2024 (12:15am - 02:00am)

 

18 Jul 2024 (12:15am - 02:00am

Online Banking

 

Mobile Banking

23 Jun 2024 (01:00am - 06:00am)
DuitNow Online Banking/Wallet 30 Jun 2024 (12:00am - 01:00am)
FPX 30 Jun 2024 (12:00am - 03:00am)

DuitNow Pay-to-Proxy

 

DuitNow Pay-to-Account

 

DuitNow QR

 

DuitNow Online Banking/Wallet

14 Jul 2024 (12:00am - 06:00am)
Digital Account Opening Every Sunday (08:00am - 08:00pm)
Scheduled maintenance:
Affected Services

Credit Card Block/Unblock

 

Travel Notice

Maintenance Date & Estimated interruption period (Malaysia local time) 16 Jun 2024 (02:00am - 04:00am)
Affected Services

Local and Foreign Transfer between HSBC Accounts

 

Telegraphic Transfer

Maintenance Date & Estimated interruption period (Malaysia local time)

16 Jun 2024 (12:00am - 03:00am)

 

30 Jun 2024 (12:00am - 03:00am)

Affected Services JomPAY
Maintenance Date & Estimated interruption period (Malaysia local time) 19 Jun 2024 (02:00am - 02:15am)
Affected Services Debit Card-i Transaction
Maintenance Date & Estimated interruption period (Malaysia local time)

21 Jun 2024 - 22 Jun 2024 (11.50pm - 06:00am)

 

23 Jun 2024 (01:00am - 06:00am)

 

4 Jul 2024 (12:15am - 03:00am)

 

18 Jul 2024 (12:15am - 03:00am)

Affected Services ATM/ CRM service not available
Maintenance Date & Estimated interruption period (Malaysia local time)

22 Jun 2024 (12:00am - 06:00am)

 

29 Jun 2024 (12:15am - 03:00am)

 

04 Jul 2024 (12:15am - 02:00am)

 

18 Jul 2024 (12:15am - 02:00am

Affected Services

Online Banking

 

Mobile Banking

Maintenance Date & Estimated interruption period (Malaysia local time) 23 Jun 2024 (01:00am - 06:00am)
Affected Services DuitNow Online Banking/Wallet
Maintenance Date & Estimated interruption period (Malaysia local time) 30 Jun 2024 (12:00am - 01:00am)
Affected Services FPX
Maintenance Date & Estimated interruption period (Malaysia local time) 30 Jun 2024 (12:00am - 03:00am)
Affected Services

DuitNow Pay-to-Proxy

 

DuitNow Pay-to-Account

 

DuitNow QR

 

DuitNow Online Banking/Wallet

Maintenance Date & Estimated interruption period (Malaysia local time) 14 Jul 2024 (12:00am - 06:00am)
Affected Services Digital Account Opening
Maintenance Date & Estimated interruption period (Malaysia local time) Every Sunday (08:00am - 08:00pm)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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