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Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:
Affected Services Maintenance Date & Estimated interruption period (Malaysia local time)

Local and Foreign Transfer between HSBC Accounts

31 May 2026 (12:30am - 03:30am)

 

21 Jun 2026 (12:00am - 03:00am)

DuitNow Pay-to-Account

 

DuitNow Pay-to-Proxy

 

DuitNow QR

 

DuitNow Online Banking/Wallet

 4 Jun 2026 (01:00am - 04:00am)

DuitNow Online Banking/Wallet

7 Jun 2026 (12:00am - 05:00am)

 

14 Jun 2026 (12:00am - 05:15am)

Online Banking

 

Mobile Banking

7 Jun 2026 (02:00am - 04:10am)

 

14 Jun 2026 (12:15am - 05:15am)

FPX

7 Jun 2026 (02:00am - 04:10am)

 

14 Jun 2026 (12:15am - 05:15am)

 

19 Jun 2026 (04:30am - 05:00am)

 

21 Jun 2026 (12:00am - 06:00am)
eStatement

7 Jun 2026 (02:30am - 06:30am)

Debit Card-i Transaction

14 Jun 2026 (12:00am - 01:45am)

14 Jun 2026 (02:00am - 05:00am)

28 Jun 2026 (12:00am - 03:00am)
ATM/ CRM service not available

14 Jun 2026 (02:00am - 05:00am)

 

21 Jun 2026 (12:00am - 03:00am)
JomPAY 16 Jun 2026 (02:00am - 02:15am)

Scheduled maintenance:
Affected Services

Local and Foreign Transfer between HSBC Accounts
Maintenance Date & Estimated interruption period (Malaysia local time)

31 May 2026 (12:30am - 03:30am)

 

21 Jun 2026 (12:00am - 03:00am)
Affected Services

DuitNow Pay-to-Account

 

DuitNow Pay-to-Proxy

 

DuitNow QR

 

DuitNow Online Banking/Wallet
Maintenance Date & Estimated interruption period (Malaysia local time) 4 Jun 2026 (01:00am - 04:00am)
Affected Services

DuitNow Online Banking/Wallet
Maintenance Date & Estimated interruption period (Malaysia local time)

7 Jun 2026 (12:00am - 05:00am)

 

14 Jun 2026 (12:00am - 05:15am)
Affected Services

Online Banking

 

Mobile Banking
Maintenance Date & Estimated interruption period (Malaysia local time)

7 Jun 2026 (02:00am - 04:10am)

 

14 Jun 2026 (12:15am - 05:15am)
Affected Services

FPX
Maintenance Date & Estimated interruption period (Malaysia local time)

7 Jun 2026 (02:00am - 04:10am)

 

14 Jun 2026 (12:15am - 05:15am)

 

19 Jun 2026 (04:30am - 05:00am)

 

21 Jun 2026 (12:00am - 06:00am)
Affected Services eStatement
Maintenance Date & Estimated interruption period (Malaysia local time)

7 Jun 2026 (02:30am - 06:30am)
Affected Services

Debit Card-i Transaction
Maintenance Date & Estimated interruption period (Malaysia local time)

14 Jun 2026 (12:00am - 01:45am)

14 Jun 2026 (02:00am - 05:00am)

28 Jun 2026 (12:00am - 03:00am)
Affected Services ATM/ CRM service not available
Maintenance Date & Estimated interruption period (Malaysia local time)

14 Jun 2026 (02:00am - 05:00am)

 

21 Jun 2026 (12:00am - 03:00am)
Affected Services JomPAY
Maintenance Date & Estimated interruption period (Malaysia local time) 16 Jun 2026 (02:00am - 02:15am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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