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Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:

Affected Services
Maintenance Date & Estimated interruption period (Malaysia local time)
FPX

5 Aug 2021 (00:00am - 00:30am)

7 Aug 2021 (00:00am - 03:00am)

Digital Account Opening
7 Aug 2021 04:00pm - 8 Aug 2021 08:00pm
Local and Foreign Transfer between HSBC Accounts
8 Aug 2021 (00:00am - 03:00am)

DuitNow Pay-to-Proxy

DuitNow Pay-to-Account

DuitNow QR

8 Aug 2021 (02:00am - 06:00am)
JomPAY
15 Aug 2021 (02:30am - 04:00am)

Online Banking

Mobile Banking

15 Aug 2021 (02:00am - 05:30am)

Scheduled maintenance:

Affected Services
FPX
Maintenance Date & Estimated interruption period (Malaysia local time)

5 Aug 2021 (00:00am - 00:30am)

7 Aug 2021 (00:00am - 03:00am)

Affected Services
Digital Account Opening
Maintenance Date & Estimated interruption period (Malaysia local time)
7 Aug 2021 04:00pm - 8 Aug 2021 08:00pm
Affected Services
Local and Foreign Transfer between HSBC Accounts
Maintenance Date & Estimated interruption period (Malaysia local time)
8 Aug 2021 (00:00am - 03:00am)
Affected Services

DuitNow Pay-to-Proxy

DuitNow Pay-to-Account

DuitNow QR

Maintenance Date & Estimated interruption period (Malaysia local time)
8 Aug 2021 (02:00am - 06:00am)
Affected Services
JomPAY
Maintenance Date & Estimated interruption period (Malaysia local time)
15 Aug 2021 (02:30am - 04:00am)
Affected Services

Online Banking

Mobile Banking

Maintenance Date & Estimated interruption period (Malaysia local time)
15 Aug 2021 (02:00am - 05:30am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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