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Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:

Affected Services Maintenance Date & Estimated interruption period (Malaysia local time)

ATM/ CRM service not available

16 Apr 2026 (12:00am - 02:00am)

SMS Service (Delay in SMS delivery)

19 Apr 2026 (12:00am - 12:30am)

19 Apr 2026 (03:00am - 03:30am)

Debit Card-i Transaction

16 Apr 2026 (12:00am - 02:00am)

17 Apr 2026 (02:45am-03:00am)

6 May 2026 (12:30am-02:00am)

10 May 2026 (01:50am-05:00am)

FPX

17 Apr 2026 (02:00am - 04:00am)

17 Apr 2026 (04:30am - 05:00am)

26 Apr 2026 (12:15am - 03:15am)

15 May 2026 (04:30am - 05:00am)

JomPAY

17 Apr 2026 (02:00am - 04:00am)

21 Apr 2026 (02:00am - 02:15am)

10 May 2026 (01:30am - 05:00am)

19 May 2026 (02:00am - 02:15am)

DuitNow Pay-to-Account

DuitNow Pay-to-Proxy

DuitNow QR

DuitNow Online Banking/Wallet

17 Apr 2026 (02:00am - 04:00am)

26 Apr 2026 (02:00am - 06:00am)

DuitNow Online Banking/Wallet

19 Apr 2026 (12:00am - 05:00am)

26 Apr 2026 (12:15am - 03:15am)

Online Banking

Mobile Banking

26 Apr 2026 (12:15am - 03:15am)

Scheduled maintenance:

Affected Services

ATM/ CRM service not available

Maintenance Date & Estimated interruption period (Malaysia local time)

16 Apr 2026 (12:00am - 02:00am)

Affected Services SMS Service (Delay in SMS delivery)
Maintenance Date & Estimated interruption period (Malaysia local time)

19 Apr 2026 (12:00am - 12:30am)

19 Apr 2026 (03:00am - 03:30am)

Affected Services

Debit Card-i Transaction

Maintenance Date & Estimated interruption period (Malaysia local time)

16 Apr 2026 (12:00am - 02:00am)

17 Apr 2026 (02:45am-03:00am)

6 May 2026 (12:30am-02:00am)

10 May 2026 (01:50am-05:00am)

Affected Services

FPX

Maintenance Date & Estimated interruption period (Malaysia local time)

17 Apr 2026 (02:00am - 04:00am)

17 Apr 2026 (04:30am - 05:00am)

26 Apr 2026 (12:15am - 03:15am)

15 May 2026 (04:30am - 05:00am)

Affected Services

JomPAY

Maintenance Date & Estimated interruption period (Malaysia local time)

17 Apr 2026 (02:00am - 04:00am)

21 Apr 2026 (02:00am - 02:15am)

10 May 2026 (01:30am - 05:00am)

19 May 2026 (02:00am - 02:15am)

Affected Services

DuitNow Pay-to-Account

DuitNow Pay-to-Proxy

DuitNow QR

DuitNow Online Banking/Wallet

Maintenance Date & Estimated interruption period (Malaysia local time)

17 Apr 2026 (02:00am - 04:00am)

26 Apr 2026 (02:00am - 06:00am)

Affected Services

DuitNow Online Banking/Wallet

Maintenance Date & Estimated interruption period (Malaysia local time)

19 Apr 2026 (12:00am - 05:00am)

26 Apr 2026 (12:15am - 03:15am)

Affected Services

Online Banking

Mobile Banking

Maintenance Date & Estimated interruption period (Malaysia local time)

26 Apr 2026 (12:15am - 03:15am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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