Step 2: Collect security device

To enjoy the full range of HSBC online banking services, you will need your security device.

Make sure to collect it from any HSBC / HSBC Amanah branches for free. Alternatively, you may request for the security device to be couriered to you by logging on to HSBC Online Banking (A courier fee of RM5 (within peninsular), RM10 (within east Malaysia) is applicable).

Step 3: Activate security device

Once you have registered for online banking and received the security device, you will be prompted for ‘Security Device Activation Setup’ upon first log on.

Activating your security device allows you to enjoy the full range of the online banking services.