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Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:
Affected Services Maintenance Date & Estimated interruption period (Malaysia local time)
FPX

14 Aug 2025 (02:30am - 03:30am)

15 Aug 2025 (04:30am - 05:00am)

DuitNow Online Banking/Wallet

17 Aug 2025 (02:00am - 04:00am)

31 Aug 2025 (12:00am - 08:00am)

7 Sep 2025 (12:00am - 06:00am)

Digital Account Opening on Mobile 18 Aug 2025 (10:00pm) - 19 Aug 2025 (05:00am)
JomPAY

19 Aug 2025 (02:00am - 02:15am)

24 Aug 2025 (12:00am - 06:00am)

DuitNow Pay-to-Account

DuitNow Pay-to-Proxy

DuitNow QR

DuitNow Online Banking/Wallet

19 Aug 2025 (12:30am - 02:30am)

20 Aug 2025 (12:30am - 06:30am)

Credit card-i Transaction Alert Notifications via Push Notification/SMS

 

(during the maintenance period, customers will receive credit card-i transaction alert notification via SMS only)

24 Aug 2025 (00:00am - 05:00am)
Inward Global Transfer 31 Aug 2025 (04:00am - 08:00am)
Scheduled maintenance:
Affected Services FPX
Maintenance Date & Estimated interruption period (Malaysia local time)

14 Aug 2025 (02:30am - 03:30am)

15 Aug 2025 (04:30am - 05:00am)

Affected Services DuitNow Online Banking/Wallet
Maintenance Date & Estimated interruption period (Malaysia local time)

17 Aug 2025 (02:00am - 04:00am)

31 Aug 2025 (12:00am - 08:00am)

7 Sep 2025 (12:00am - 06:00am)

Affected Services Digital Account Opening on Mobile
Maintenance Date & Estimated interruption period (Malaysia local time) 18 Aug 2025 (10:00pm) - 19 Aug 2025 (05:00am)
Affected Services JomPAY
Maintenance Date & Estimated interruption period (Malaysia local time)

19 Aug 2025 (02:00am - 02:15am)

24 Aug 2025 (12:00am - 06:00am)

Affected Services

DuitNow Pay-to-Account

DuitNow Pay-to-Proxy

DuitNow QR

DuitNow Online Banking/Wallet

Maintenance Date & Estimated interruption period (Malaysia local time)

19 Aug 2025 (12:30am - 02:30am)

20 Aug 2025 (12:30am - 06:30am)

Affected Services

Credit card-i Transaction Alert Notifications via Push Notification/SMS

 

(during the maintenance period, customers will receive credit card-i transaction alert notification via SMS only)

Maintenance Date & Estimated interruption period (Malaysia local time) 24 Aug 2025 (00:00am - 05:00am)
Affected Services Inward Global Transfer
Maintenance Date & Estimated interruption period (Malaysia local time) 31 Aug 2025 (04:00am - 08:00am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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