Service downtime notice
Service downtime notice
We are constantly enhancing our system in order to bring you a more pleasant banking experience.
Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.
31 Oct 2026 (01:00am - 06:00am)
13 Nov 2026 (04:30am - 05:00am)
22 Nov 2026 (12:15am - 05:15am)
31 Oct 2026 (01:00am - 06:00am)
17 Nov 2026 (02:00am - 02:15am)
Credit card-i Transaction Alert Notifications via Push Notification/SMS
(during the maintenance period, customers will receive credit card-i transaction alert notification via SMS only)
31 Oct 2026 to 1 Nov 2026 (11:00pm - 02:00am)
Local and Foreign Transfer between HSBC Accounts
1 Nov 2026 (12:00am - 03:00am)
8 Nov 2026 (12:00am - 03:00am)
22 Nov 2026 (12:00am - 03:00am)
1 Nov 2026 (02:30am - 04:30am)
8 Nov 2026 (02:30am - 04:30am)
Debit Card-i Transaction
3 Nov 2026 (12:00am - 03:00am)
15 Nov 2026 (01:50am - 05:00am)
22 Nov 2026 (01:00am - 06:00am)
29 Nov 2026 (01:00am - 06:00am)
DuitNow Pay-to-Account
DuitNow Pay-to-Proxy
DuitNow QR
DuitNow Online Banking/Wallet
7 Nov 2026 (01:00am - 06:00am)
Send Money Internationally
12 Nov 2026 (11:00am - 02:00pm)
ATM/ CRM service not available
15 Nov 2026 (01:50am - 05:00am)
22 Nov 2026 (01:00am - 06:00am)
Online Banking
Mobile Banking
DuitNow Online Banking/Wallet
22 Nov 2026 (12:15am - 05:15am)
31 Oct 2026 (01:00am - 06:00am)
13 Nov 2026 (04:30am - 05:00am)
22 Nov 2026 (12:15am - 05:15am)
31 Oct 2026 (01:00am - 06:00am)
17 Nov 2026 (02:00am - 02:15am)
Credit card-i Transaction Alert Notifications via Push Notification/SMS
(during the maintenance period, customers will receive credit card-i transaction alert notification via SMS only)
31 Oct 2026 to 1 Nov 2026 (11:00pm - 02:00am)
Local and Foreign Transfer between HSBC Accounts
1 Nov 2026 (12:00am - 03:00am)
8 Nov 2026 (12:00am - 03:00am)
22 Nov 2026 (12:00am - 03:00am)
1 Nov 2026 (02:30am - 04:30am)
8 Nov 2026 (02:30am - 04:30am)
Debit Card-i Transaction
3 Nov 2026 (12:00am - 03:00am)
15 Nov 2026 (01:50am - 05:00am)
22 Nov 2026 (01:00am - 06:00am)
29 Nov 2026 (01:00am - 06:00am)
DuitNow Pay-to-Account
DuitNow Pay-to-Proxy
DuitNow QR
DuitNow Online Banking/Wallet
7 Nov 2026 (01:00am - 06:00am)
Send Money Internationally
12 Nov 2026 (11:00am - 02:00pm)
ATM/ CRM service not available
15 Nov 2026 (01:50am - 05:00am)
22 Nov 2026 (01:00am - 06:00am)
Online Banking
Mobile Banking
DuitNow Online Banking/Wallet
22 Nov 2026 (12:15am - 05:15am)
Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.
All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.
Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.
We apologise for any inconvenience caused.