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Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:
Affected services Maintenance date and estimated interruption period (Malaysia local time)
Debit Card-i Transaction

3 Oct 2026 (12:00am - 06:00am)

4 Oct 2026 (12:00am - 06:00am)

11 Oct 2026 (02:00am - 05:00am)
ATM/ CRM service not available

3 Oct 2026 (12:00am - 06:00am)

4 Oct 2026 (12:00am - 06:00am)

11 Oct 2026 (02:00am - 05:00am)
Local and Foreign Transfer between HSBC Accounts

11 Oct 2026 (12:00am - 03:00am)

18 Oct 2026 (12:00am - 03:00am)

DuitNow Pay-to-Account

DuitNow Pay-to-Proxy

DuitNow QR

DuitNow Online Banking/Wallet

11 Oct 2026 (01:00am - 06:00am)

16 Oct 2026 (02:00am - 04:00am)

20 Oct 2026 (02:00am - 04:00am)
FPX

11 Oct 2026 (01:00am - 06:00am)

14 Oct 2026 (02:00am - 04:00am)

16 Oct 2026 (04:30am - 05:00am)

19 Oct 2026 (02:00am - 04:00am)
JomPAY

14 Oct 2026 (02:00am - 04:00am)

19 Oct 2026 (02:00am - 04:00am)

20 Oct 2026 (02:00am - 02:15am)

Scheduled maintenance:
Affected services Debit Card-i Transaction
Maintenance date and estimated interruption period (Malaysia local time)

3 Oct 2026 (12:00am - 06:00am)

4 Oct 2026 (12:00am - 06:00am)

11 Oct 2026 (02:00am - 05:00am)
Affected services ATM/ CRM service not available
Maintenance date and estimated interruption period (Malaysia local time)

3 Oct 2026 (12:00am - 06:00am)

4 Oct 2026 (12:00am - 06:00am)

11 Oct 2026 (02:00am - 05:00am)
Affected services Local and Foreign Transfer between HSBC Accounts
Maintenance date and estimated interruption period (Malaysia local time)

11 Oct 2026 (12:00am - 03:00am)

18 Oct 2026 (12:00am - 03:00am)
Affected services

DuitNow Pay-to-Account

DuitNow Pay-to-Proxy

DuitNow QR

DuitNow Online Banking/Wallet
Maintenance date and estimated interruption period (Malaysia local time)

11 Oct 2026 (01:00am - 06:00am)

16 Oct 2026 (02:00am - 04:00am)

20 Oct 2026 (02:00am - 04:00am)
Affected services FPX
Maintenance date and estimated interruption period (Malaysia local time)

11 Oct 2026 (01:00am - 06:00am)

14 Oct 2026 (02:00am - 04:00am)

16 Oct 2026 (04:30am - 05:00am)

19 Oct 2026 (02:00am - 04:00am)
Affected services JomPAY
Maintenance date and estimated interruption period (Malaysia local time)

14 Oct 2026 (02:00am - 04:00am)

19 Oct 2026 (02:00am - 04:00am)

20 Oct 2026 (02:00am - 02:15am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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