Self Service Banking

Do your banking when you want to

While our helpful Tellers and Financial Guides work during normal banking hours, our 24-hour self-service banking lobbies are open around the clock and allow you to perform most banking transactions whenever you want to.

This means that you can enjoy prompt, efficient HSBC Amanah service without having to hurry through everything during your lunch breaks or on Saturday mornings.

Here's a list of the services offered at our 24-hour aelf-aervice banking lobbies:

Automated Teller Machine (ATM)

• Cash withdrawals (up to RM5,000 per day)
• Card cash advances
• PIN change
• Language selection (English, Bahasa Malaysia or Mandarin)
• Fund transfers*
• Cheque book requests
• Statement requests
• Multiple Account Access on the same ATM card (up to three accounts can be linked under one ATM card)
• Account activity enquiry
  
  * You can transfer up to RM5,000 per day to any HSBC/HSBC Amanah bank account. However, for cards with secondary accounts encoded into the same card, the limit for transfers between accounts [card account and secondary accounts] on the same card is RM20,000.
  
  Terms and conditions apply.

Express Cash Deposit Machine (ECDM)

You can now deposit your cash any time and at your convenience with our on-line ECDMs. The deposit is instantly credited into your bank account. Besides cash deposits, you can also perform the following transaction:

• Payment to any HSBC Amanah card account

• Payment to a card account will be credited the next day
• Only RM10, RM50 and RM100 notes can be accepted.
• Maximum number of notes per transaction is 30.
• Maximum amount per day per account is RM20,000 (for an external account, the limit is RM10,000).

Terms and conditions apply.

Cheque Deposit Machine

You may use our Cheque Deposit Machines to:

• Deposit cheques into any HSBC/HSBC Amanah bank account
• Deposit cheques for payment to any HSBC/HSBC Amanah card account
• Deposit cheques for payment to any HSBC Amanah Home Financing or HSBC Home Loan account

Please note that all the transactions above are subject to the normal terms and conditions relating to the clearing of cheques.

Terms and conditions apply.

Cheque Scanning Machine (ChequeScan)*

Unlike the ordinary cheque deposit machines which use envelopes, our ChequeScan is designed to provide the scanning/imaging capability where the image of deposited cheques will be printed on the customer receipt. It is a hassle-free cheque depositing service with no PIN, pay-in-slip or envelope required.
You may use the ChequeScan to:

• Deposit cheques into any HSBC/HSBC Amanah bank account
• Deposit cheques for payment to any HSBC/HSBC Amanah card account
• Deposit cheques for payment to any HSBC Amanah Home Financing or HSBC Home Loan account
• Deposit cheques for payment to selected bill payment merchants

*Only at selected branches.

Note: Maximum number of cheques per transaction is 30. Please note that all the transactions above are subject to the normal terms and conditions relating to the clearance of cheques.

Terms and conditions apply.